Marcia has been in the AV Industry since 1990 when she started with Sony Corporation of America as an Order Processing Coordinator. She later moved up to Order Processing Supervisor. Sony then moved to a new corporate structure where she was processing orders and handling collections. Later she became a Sales Associate for the Northeast Region Distribution channel.
In July of 2004 Marcia joined Sapphire Marketing as an inside sales support/coordinator. Originally, Marcia processed and followed up on Fujitsu Plasma Orders. Fast forward to today, and Marcia supports the sales team with order follow up, literature requests, sending leads to regional sales managers and providing support for all the Sapphire Marketing regional road shows.
Having a BA in Psychology has helped Marcia with managing customer relationships, being a team player, and problem solving.